Our Quality

One of the primary goals of Alpha Care Solution India is to maintain highest standards of quality in all business practices and operations. We continuously work towards improving our services, while offering cost effective and best medical billing practices to our clients. To deliver high levels of quality performance, we pursue the following tenets.

Exceed customer’s expectations by providing quality service on time, every time

Earn customer confidence and loyalty by providing services and interactions of highest quality and greatest value

Continuously monitor and improve customer's total experience

Motivate employees to achieve organization goals and employee retention

Continuous upscaling and employee improvement to develop skilled and qualified people

Encourage a work environment wherein highest levels of efficiency can be delivered

Implement a policy framework which is periodically reviewed to ensure better performance in all spheres of activity

Security & Confidentiality

Alpha Healthcare Solution, as an enterprise, prioritizes information security and data safety. We have implemented numerous processes to ensure the security of our network and the protection of data. We adhere strictly to HIPAA compliance policies and procedures.

Network Security

Gateway security, anti-spyware, intrusion prevention system, application control service, and content/URL filtering features are implemented with Network Security Appliance. Managed Switches are used to create Multiple VLAN's with defined security policies. Employees are provided with individual login for accessing the system and network resources. This ensures that the data is not tampered in any manner.

Benefits